Denise Price Thomas in "Home Grown & Nationally Known" as an inspirational & motivational speaker as well as a healthcare comedienne. Denise enjoys bringing stories, songs and scripture to life while re-energizing others to make a difference in their daily walk.
"Denise" is and available to assist you in areas such as:
*SITE EVALUATIONS (medical or other professional offices)
-Evaluation covers all patient/customer touch points
-Feedback on curb-appeal, appearance of lobby, meeting and
exam rooms, atmosphere and staff professionalism.
*CUSTOMER SERVICE TRAINING
-Evaluations and training of staff (individual or group settings)
-Refresher seminars available
- Topics include...
-Exceptional Customer Service
-Dealing with people in a postive manner
*Presentations, topics and programs are customized apon
your request and suited to fit your current needs.
*MYSTERY PATIENT/CUSTOMER FEEDBACK
This service offers a thorough patient/customer's perspective of how
your staff handles...
-Communication during phone calls, initial greetings,
and during any patient/customer touch points
-Care & Compassion
-Uncovering the postives and apply polish
-Building on the strong points of your business
-Training in professional appearance, image and
"Gladys", Denise's alter ego, loves to keep her audience in "stitches" with her stand-up comedy act, Health, Hope & Humor! After all, we all need to stand-up while we can, right? She is always "cutting-up" and loves to share with you her experiences working for surgeons for more than 30 years. She has met some real characters along the way, like IMA GOSSIP, ROBIN JOY and many others, that will keep you "wrapped-up" in her humor and give you a new perspective on patient relations.
Gladys is also available to be a Keynote Speaker at your next business meeting, conference or employee training session.
PERSONAL REFERENCES AVAILABLE UPON REQUEST
PARTIAL CLIENT LIST:
*The Joint Commission
*Baptist Hospital Leadership
*Northeast Digestive Health
*Allergy Partners of the Piedmont
*Carolina Regional MGMA
*Mountain Area Pediatric Associates
*NC Pediatric Society
*Total Medical Compliance
*Catawba Valley Medical
*MEDAC Health Services
*Western Carolina Medical Society
*National Organization of Rheumatology Managers
-Church & Community:
*St Mark's Methodist
*Catawba Heights Baptist
*LIFT, Ladies in Fellowship Together
*First Presbyterian Women's Retreat
*Providence Baptist, Rock Hill, SC
*Good Shepherd, Charlotte
*First Baptist Church
*The Joy Club
*Crisis Pregnancy Ministry
*Grand Strand Community Church, Women's Event
*Gaston Memorial Hospital Retiree Banquet
*Parish Nurse Ministry
*Parkwood- XYZ Club
*Pleasant Ridge Baptist, Truth & Tea Ladies Night Out
*First Presbyterian- Women's Wellness Event
*Women of Grace
*Cramer Memorial Methodist, Church Wide Event
*Christ United Methodist Church, Leadership Training
*Bethesda Methodist, Leadership Training
-Businesses & Civic Groups:
*Ameriprise Platinum Financial Services
*Rice & Associates
*Gaston County Human Resources Conference
*Gaston County Schools Teaching & Learning Conference
*NC Association of Educational Office Professionals District 2
*NC Association of Community College Business Officials
*Bisque Imports- Keynote Speaker for National Conference
*Lincoln County Leader Appreciation
*The Shelter- Domestic Violence Awareness
*Anti-Bullying Campaign- Purse Power Emcee
*Greater Clover Chamber of Commerce
*FIB- Females in Business
*Christian Women's Job Corps
WHAT OTHERS ARE SAYING ABOUT DENISE AND GLADYS:
-"Funny and kept interest"
-"She is great!"
-"Funny AND entertaining"
-"Excellent choice for a motivational speaker. Brings a humorous twist to a less than humorous industry facing many, many changes. Brings home my mantra- if you can't laugh, you are in serious trouble!"
-"Fun & funny"
-"Great, entertaining and fun! Finding the humor in our everyday work is a must to get through the day"
-"Great way to kick off the conference"
-"What a way to start a conference"
-"Wonderful presentation light & appropriate"
-"Nice comic relief"
Mission Statement: Striving to inspire others to recognize their potential to be exceptional individuals in both their personal and professional lives. To empower them with the tools, knowledge and desire to deliver outstanding service to others.